Recover revenue. Prove every payment.
See every payment, fix failures automatically, find customers who paid but didn't get access, measure money at risk, and keep clear proof for disputes.
Capture & Prove
See each payment update and a clear history of what LanceIQ did next.
Recover Missed Payments
If delivery fails, LanceIQ retries automatically and lets you resend safely.
Team Controls
Give your team shared activity history, safer access, and stronger oversight.
What's New
Recover Faster, Prove Clearly.
LanceIQ helps you spot losses early, recover faster, and show clear proof of what happened.
See Money At Risk
View estimated money at risk and money recovered in one place.
- Understand impact quickly
- Track recovery progress
- Use one simple dashboard
Get Value Fast
Follow a simple checklist from first payment update to first recovery.
- Clear next step
- Progress at a glance
- Faster setup wins
Share Ready Proof
Create ready-to-share proof packs for disputes, monthly reviews, and incident follow-ups.
- One-click templates
- Consistent report format
- Easy to share with stakeholders
Typical Flow
1) A customer pays. 2) If your app misses the update, LanceIQ retries. 3) LanceIQ highlights who was paid but not activated. 4) Your team resolves it and tracks recovered value. 5) LanceIQ generates proof you can share.
Customer Dispute
Your App Says Delivered. Customer Says Not Received.
"Our system shows this was processed."
"Customer says they never received it."
"Share the LanceIQ proof record."
LanceIQ gives you a time-stamped proof trail of what was received and what was attempted, so your team can resolve delivery disputes faster.
Dispute Proof
Customer Dispute Record
Share this record when a customer says they did not receive access, credits, or service.
The Fix
Recover Revenue Before It Slips Away.
LanceIQ helps you catch missed payments early, recover them fast, and keep a clear proof trail.
Collect every payment update
Keep a clear, time-based record for every payment update LanceIQ receives.
Retry missed handoffs automatically
If your app does not respond, LanceIQ retries and lets you resend when needed.
Find who paid but was not activated
See the gap between paid customers and activated customers so your team can fix it quickly.
Trust Layer
Proof You Can Share.
LanceIQ gives payment teams a trusted record of what came in, what failed, what was retried, and what was fixed.
Records that are hard to alter
LanceIQ keeps a protected history so your team can trust what was recorded.
Clear event timeline
See when each payment update arrived, when retries happened, and what the final result was.
Team oversight controls
On Team plan, larger teams get stronger controls for access, history, and reviews.
Evidence Model
Shared Proof (for customers)
A clean PDF you can share in disputes. It shows what LanceIQ received, verified, and attempted.
Internal Evidence (for your team)
Team plan includes a deeper internal view with full timeline and action history for legal/compliance review.
Retention + Legal Hold
Records follow plan retention, and legal hold can pause cleanup when evidence must be preserved.
What LanceIQ proves: when a payment update was received, whether signature checks passed, what delivery attempts happened, and a sealed evidence record.
How records stay trustworthy: event history is append-only and evidence packs can be externally time-stamped.
What LanceIQ does not claim: it does not prove that an end customer actually opened an email or used a feature.
Who It Is For
Built for teams that run on payments.
Integration
5-minute setup.
No database access required.
- Connect your payment provider to LanceIQ.
- Choose where LanceIQ should send payment updates.
- Turn on paid-vs-activated checks when you want recovery tracking.
Plan Fit
Choose the level your team needs.
Free
Core tracking and proof records
Pro
Automatic retries and recovery view
Team
Admin controls and team oversight
Frequently Asked Questions
Simple answers about setup, recovery, and plans.